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The purpose of this letter is to commend the fine work of Mr. Richard Ackerman (and your supporting cast of players) during all phases of the fitting, construction, adjustments of my two full leg braces, from late ’05 to approximately June ’06. His methods for measuring and fitting worked very efficiently. The craftsmanship and fabrication of the braces was excellent. The design and functionality is quite good. The materials he selected were of the highest quality. His timeliness in getting the work done and the braces back in my hands was outstanding. The braces have proven to be perfectly reliable, and have worked well for me, from the first fitting to the present. |
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I want to thank you for making my braces. It has been a pleasure working with you on it. I really appreciate all your time and effort. Lou and Richard are the best brace guys I’ve ever worked with! I’m glad I had the opportunity to find someone with great craftsmanship and skills. Thanks for everything! Binh Ly |
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After the amputation of my right foot, my doctor referred me to you to obtain my prosthetic foot. I had previously visited Sunny Hills for a diabetic healing shoe to aid in the healing of the ulceration that ultimately claimed my foot. During the first visit, I was impressed with the knowledge of the staff and friendly atmosphere of the office. I visited your web page on the Internet and found it to be both informative and comforting to read the stories of other amputees who overcame tremendous obstacles to continue to make their lives rewarding and fulfilled with the help of Sunny Hills. I knew then that I wanted to become one of your success stories. Indeed, I believe I have. I am pleased and elated that my health coverage entitles me to avail myself of your kind and professional services. You have all touched my life and I am forever grateful. Warmest personal regards, |
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I’d like to take a moment to acknowledge Shahr Lopatin for his outstanding service to our veterans. Shahr has been your firm’s representative at our Amputee Clinic. His attendance has been excellent and his involvement and participation have been instrumental in both helping our patients achieve the utmost independence and mobility as well as contributing to the learning experience of our student physicians and house staff. Shahr’s patience is monumental as he painstakingly articulates sound reasoning as to the choice of componentry. He is an excellent listener who is able to respond to argumentative patients and staff in a positive, reassuring manner. Thanks so much for sharing him with us. Regards, Robert E. Case* * Bob Case recently returned from single-handedly circumnavigating the globe in a sailboat. See his website at: http:www.geocities.com/yosemite/gorge/4380/ |
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You and your crew changed my life forever. It's hard to describe in words how appreciative and thankful I am in all that you have done for me. The device makes all the difference in my feeling comfortable in public. I also wanted to thank you specifically for encouraging me to pursue the payment issue. I was about to give up, but your words, letters and support pushed me to fight through the run around. It finally paid off and I received insurance authorization for your services. I was laughing, crying, yelling, dancing, feeling every emotion possible. I was so ecstatic. Hopefully this one device will hold up for many years, but eventually I will have to track you down to make me another one. Take care, |
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Shahr, I want to take this time to thank you personally for the painstaking efforts you have made on my behalf with the Veteran’s Administration. Secondly, the Otto Bock C-Leg is fabulous. The difference it has made in my everyday life is amazing. Since being fitted with this leg I have maneuvered down stairs and declines with the greatest of ease, I have traversed a high rope course in Colorado, (30 feet above the ground), and have gone ice skating for the first time in 10 years. It is absolutely wonderful. Thank you once again for everything you and your staff has done for me. From the receptionists to Jesus and Humberto, and of course, everyone in between, I have nothing but the highest regards and accolades. Your Friend, Tony Parish |
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I Sincerely, In May, 2003, Curtis begen a 48-state "Awareness Tour" honoring disabled veterans and athletes" |
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I just wanted to send you a "BIG" thank you! Ever since I have been wearing my new orthoses it has been so awesome! I can distribute my weight throughout by foot now and it has been getting so much exercise. I wasn't able to do that before. Not even bare-footed. You made the orthoses just right! Just the right size and angle to help my foot and ankle! These orthoses feel GREAT! Sincerely, |
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In February of 1997 I visited your offices for the first time. I have been wearing a brace for more than 20 years (I have Ehlers-Danlos Syndrome), and in that time I had become accustomed to the concept of tolerating a significant amount of pain both walking and standing. Your orthotists. Richard Ackerman and Robert Laver taught me otherwise. After wearing my new brace for several months, I am still ecstatic. I can now walk significant distances (about 2 miles) without difficulty. I attribute the difference to a knowledgeable evaluation of my needs, intelligent design and quality of construction. These aspects are often seemingly overlooked in the effort to cut costs. Fortunately for me, Rich and Bob took the time to do the job right. Had I known the difference a competent shop would make, and more importantly, the fact that your shop does such quality work, I would have become your patient much earlier. Quality does not come cheap, but the alternative is a reduction in quality of life. That is a bad bargain. My only regret is not finding you sooner! To Bob and Rich, my heartfelt thanks. I really appreciate all you have done for me. Sincerely, |
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In 1978 I lost both of my legs in a truck accident. I was first fitted by a prosthetics company in Santa Ana. My legs utilized thigh laces and I was told that was the only way I could walk. In 1986 I changed to another prosthetics company. They told me they could make me better legs. I stayed with them for two years. Then, in 1988 I was introduced to Sunny Hills Orthopedic Services, who dramatically changed the way I walk! The artificial legs made for me by Sunny Hills allowed me more freedom than I ever dreamed possible. My new legs were light weight with rotating, swivel feet and ankles.
I have now been fitted with new suction sockets. Needless to say, I am excited beyond belief. I will absolutely, positively not allow anyone else but Sunny Hills to manufacture, tamper with or fit my legs. So help me God! Ronald C. Harding |
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This letter is to confirm my long and complete satisfaction in the very personal and professional service supplied by the staff at Sunny Hills Orthopedics. I have never been disappointed in the cutting-edge knowledge and application skills of all of the Sunny Hills employees from the president to the janitor. My prosthesis has been rebuilt year after year with superior products introduced and developed to my ultimate fit requirements. These people are informed and capable of servicing all my needs for maintenance and accessories. I would be extremely disappointed if I was forced to change to another prosthetist. In the past 28 years I have had several other orthopedic services, but none like Sunny Hills has afforded me. As a Veteran I will always request that the VA keep Sunny Hills Orthopedic Services on contact to service all veterans in their charge. Sincerely, |
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I write you today to praise the efforsts of your associate, Mr. Matthew Baughman, and to thank you for the excellent manner in which he has handled my needs. I was previously a client of a competitor, and my health plan referred me to your company for a special product. Naturally I was hesitant to change suppliers, as is human nature, but since the health plans dictate where we receive special services I had no choice. Am I ever glad they sent me to your establishment! Mathhew met with me on the first day I came in, and he dedicated a lot of time toward making sure the product would fit correctly. He was very reassuring in his demeanor, and I must say that he not only acted like he was interested in my situations, but I know that he truly is interested in my well being. That level of attention can only come from a real professional, and I am most appreciative for all he has done. The real bonus was that the product not only fit, but fit perfect – and much better than the earlier type I received from the other company. I am certain that is just part of the formula in a winning combination of superior sales and service. You should count your blessings for having this young man on your staff. You can be sure that I will be a permanent and very happy customer of yours. Sincerely, GTG |
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Thank you for making me this leg. I have never had a leg fit as well as this one. I was using a pin and sleeve before and I had to take my leg off multiple times to dry off from sweating. Using this one way valve has reduced my sweating. In the past playing basketball meant that I needed to take my leg off every fifteen minutes to dry off the sweat. Now I can play basketball for at least one hour before having to dry off. This change has made a big difference in my life. You also gave me a new type of carbon graphite foot. This foot from Freedom Innovations is called the Renegade. It has allowed me to walk more comfortably but still returns energy like flex-feet, I like how smooth it walks down steps and inclines. Thank you so much for taking care of my prosthetic needs. You truly do quality work to take care of your patients. Sincerely, Jeremy Burleson |
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I just want to thank you for all your professional and dedicated service to me as an amputee. I have received a lot of compliments that my prosthetic limb looks very realistic in that the covering you used looks very lifelike. Hope all is well over your way in Orange County. Take care everyone and God bless you. Thank you for the great job on the hydraulic-knee FlexFoot prosthesis. Sincerely, |
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We received the following letter from Claire Beekman, an Instructor at Chapman University, and I thought you would like to read it. Thanks so much for all the care and expertise that you all put forth in your work. Sincerely, Deanna Shaw, Physical Therapist " . . . in my travels around the country teaching gait, I often see patients with questionable orthoses. It was great for me to see such nice ones (orthoses made by Sunny Hills Orthopedic Services). In addition, it was a good experience for my students to see really appropriate and well-made orthoses in the community . . . " Claire Beekman, Instructor |
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It has been my pleasure to have your employee, Lou Harvey, fit me with an ankle brace for my “drop foot” problem. He is a very sincere, knowledgeable orthotist. His dedication to his profession is outstanding. I compliment you for having a person of Lou Harvey’s high caliber on your staff. Very Sincerely, |
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I just wanted to thank you for taking the time to do the interview and work on my very flexible foot. As you know I have been interested in prosthetics, how they work and the new advances that are coming in the future, both as a user and as a possible career. As a result of our interview I have gained better insight into the people actually "making" a device. Thank you for allowing me to momentarily step into your shoes and have the opportunity to see from your point of view. Thank you for the insight. On a personal note, I want to thank you for your professionalism, humor, friendship and help over the years. You have built the best leg I have had, except of course my "original equipment." Your leg has seen many hikes and many mowed lawns and many dog walks that would never have happened without it. Sincerely, |
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Mr. Masaya Iwamoro has returned from the study practice at Sunny Hills Orthopedic Services last Thursday. He was so impressed with the experience he had at your facility. We truly appreciate your kind support and time that you spent for Mr. Iwamoto’s practice. It is more than valuable for a young CPO like him to have chances to touch the state of the art technique. We believe such young CPO will be a leader to develop the P&O field in Japan in the future. Please be so kind to pass our best regards to you staff, Shahr Lopatin and Richard Ackerman, who took care of him very much during his stay. Thank you very much again for your great hospitality and valuable time to teach Mr. Iwamoto. Sincerely yours, Kei Kawamura |
Without your help and support I certainly would still be in pain and walking as poorly as ever. Your dedication to veterans stands head and shoulders above the crowd, and that is why I will continue traveling from Barstow, CA to Sunny Hills for all my prosthetic needs. You and your staff are truly outstanding professionals. Dino La Capria has a unique but caring style that makes me feel very comfortable and equal. It is good to see a professional that is still very human and genuine, while at the same time, meticulous.
am 
Not only did these new legs help me walk extremely well, they also allowed me to do things I’d never been able to do before, such as play golf, basketball, ski and dance.
